Shipping policy

Shipping Policy

At Dare to Change Apparel, every order is prepared with care. Below is what to expect once you place your order with us.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays.

  • Once your order has been shipped, you will receive a confirmation email with tracking details (when available).

Delivery Timelines

Estimated delivery times begin after your order has been shipped:

  • Metro Manila: 1–4 business days

  • Provincial: 3–10 business days

Please note that delivery times may vary due to courier delays, weather conditions, peak seasons, or circumstances beyond our control.

Shipping Fees

  • Shipping fees are calculated at checkout and vary depending on your delivery location.

  • Any applicable shipping promotions will be reflected during checkout.

Incorrect or Incomplete Address

  • Please ensure that all shipping information is accurate and complete at checkout.

  • Dare to Change Apparel is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

  • Additional shipping fees may apply for re-shipping returned or undeliverable packages.

Delays & Exceptions

While we do our best to meet estimated delivery timelines, occasional delays may occur. If your order has not arrived within the expected timeframe, please reach out to us and we’ll be happy to assist.

Lost or Damaged Packages

  • If your order arrives damaged or appears to be lost in transit, please notify us within 48 hours of delivery (or expected delivery date).

  • We may request photos or additional details to help resolve the issue promptly.

Same-Day & On-Demand Courier Deliveries

For select orders, Dare to Change Apparel may offer same-day or on-demand delivery options through third-party couriers such as Lalamove, Grab, or motorcycle delivery services.

Important Notes

  • Same-day or on-demand deliveries are subject to availability, location, and cut-off times.

  • Once an order has been successfully picked up by the courier, it is considered fulfilled and in transit.

Responsibility & Risk

  • Dare to Change Apparel is not responsible for delays, loss, or damage once the order has been handed over to the third-party courier.

  • Any delivery issues (including delays, rerouting, or mishandling) must be coordinated directly with the courier service used.

Address & Contact Details

  • Customers are responsible for providing accurate and complete delivery information, including a reachable contact number.

  • Failed or delayed deliveries due to incorrect information will not be eligible for refunds or free re-delivery.

Delivery Confirmation

  • Proof of delivery (such as courier confirmation, photos, or timestamps) will serve as confirmation that the order has been successfully delivered.

Fees

  • All fees for same-day or on-demand courier deliveries will be shouldered by the buyer, unless otherwise stated.

  • Additional charges incurred due to waiting time, address changes, or re-delivery requests will also be the responsibility of the buyer.

Questions or Support

For any shipping-related concerns, please contact us at clifford@wedaretochange.com with your order reference number.

We appreciate your patience and support as a small, purpose-driven brand fulfilling each order with intention and care.